Local Businesses Respond to COVID-19 with Retail-to-Go

todayApril 24, 2020 19

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By Megan Wehring
Assistant News Director

SAN MARCOS, Texas–Several downtown retailers are opening their doors today for Retail-to-Go after over 100 of the 300 businesses in the Main Street district temporarily closed.

The new Retail-to-Go order will allow minimal contact between transactions as customers can pay before they pick up items and delivery. The order is an opportunity for businesses to provide resources to customers, while maintaining the proper sanitation and social distancing.

While some businesses have decided to remain open during the pandemic, others have made the choice to temporarily close their doors until further notice.

Josie Falletta, downtown coordinator for Main Street, said it’s up to the specific business’ discretion whether they provide alternative services or wait the pandemic out before making a decision.

“Businesses are making decisions for the health of their employees, our community and their business as a whole,” Falletta said. “For some, curbside service may not be a cost-effective option. Others have altered their operations and found innovative methods of serving their customers.”

With the summer months quickly approaching, it’s questionable whether all businesses will reopen and residents can leave their homes daily. Falletta said she’s confident in the small business industry to adapt quickly on their feet with changes that might come.

“Small businesses have the flexibility to make immediate changes and adapt quickly to challenges; we have seen many of them alter their business models in response to COVID-19,” Falletta said. “Therefore, while we don’t know exactly what the summer will look like, we do know that our local businesses are already planning for ways to safely reopen, once they are able to do so.”

Residents can support local businesses during this time through social media, writing reviews, ordering curbside takeout and buying goods online. To ensure the safety of everyone, San Marcos residents should reference the city’s COVID-19 website for more information.

Featured image by Megan Wehring.

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